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Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Club 2000 Fishing Tackle Warehouse relationship with you in relation to this website. The term “Club 2000 Fishing Tackle Warehouse “or “us” or “we” refers to the owner of the website whose registered office is Chatsworth House Hayes lane, Stourbridge. DY9 8RD. The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use: • The content of the pages of this website is for your general information and use only. It is subject to change without notice. • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales. • Click and Collect Place your order on the website, as normal, and then when you get to the Billing Information page just select the Collect in Store option. Your order will be ready to collect immediately during normal shop opening hours. Please bring your order number and the card you used to pay for the goods.Somebody else can collect the order for you, but they must have a copy of the confirmation email with the order number and the card used to pay for the goods. Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. We accept the following credit cards and Paypal • If you are shopping from outside the UK, we accept all the above Credit and Debit cards, the quickest and safest way to pay is by PayPal When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. If you have a Question about your order would you please email please do not ring the shop as the staff who despatch the orders work different hours to the shop staff. Please email any questions to and you will get a reply, usually within an hour, ie Monday to Saturday The staff who deal with web orders do not work at weekends or bank holidays. If you send an email at the weekend you will receive a reply on Monday. Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. Privacy Policy Club 2000 Fishing Tackle Warehouse do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Children, we do not sell products for purchase by children. If you are under 18, you may use only with the help of a parent or guardian. We have many thousands of satisfied customers all around the world and a lot of them have written to us to say how delighted they are with the products and our customer service. We want to make sure that YOU are added to that list. Information we Collect and How we Use it Club 2000 Fishing Tackle Warehouse collects data about your activities that does not personally or directly identify you when you visit our website, the website of entities for which we serve advertisements (our “Advertisers”), or the websites and online services where we display advertisements (“Publishers”). This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). We collect information about where you saw the ads we serve you and what ads you clicked on. We do not target ads to you based on sensitive personal data, such as information related to race or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, trade union membership, physical or mental health or condition or sexual life. Where permitted by law, we do work with health and fitness companies and may show you more relevant ads based on your perceived interest in these topics. Club 2000 Fishing Tackle Warehouse may target ads based on data provided by Advertisers or partners alone or in combination with the data we collect ourselves. Any data used to serve targeted advertisements is de-identified and is not used to personally or directly identify you. We require third parties, including Publishers, to provide notice and obtain appropriate consent, where required by applicable law. Third Parties on our Website and our Advertisers Website In order to allow Club 2000 Fishing Tackle Warehouse and our Advertisers to reach the best inventory online, we work with third party advertising companies (our “Advertising Partners”) to help us recognize you and serve relevant advertisements to you when you visit a website or online service in their network. We also work with Advertising Partners who help us recognize you across different devices in order to show you relevant advertisements. Our Advertising Partners may collect information about your activities on our website, our Advertisers’ websites, and other websites or online services in their networks. We also work with third party companies to assist us with website analytics such as evaluating the use and operation of our website so that we can continue to enhance the website and our services. How you can Access or Change Your Personal Information If you are located in the European Economic Area, you may have the right to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal information and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. You also have the right to opt out, free of charge, from the processing of your personal information for marketing purposes. User’s can simply opt out of future communications by emailing and entering GDPR in the subject box. When using sensitive personal information such as Bank details and credit card numbers we use a secure processing server e.g. Worldpay or Paypal Right of Access, if you wish to know what personal information we hold about you email and enter GDPR in the subject box. Right to Rectification and Data Quality, if any of the personal data we hold is incorrect email and enter GDPR in the subject box and we will amend it. Right to Erasure, if you would like any of your personal information erased, email and enter GDPR in the subject box. Right to Restrict Processing, if you would like your personal data to be restricted, email and enter GDPR in the subject box. Right to Object, if you would like to object to the processing of your personal data, email and enter GDPR in the subject box. Returns Policy 30 day Returns Guarantee Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) .We can only accept the return of opened items if they are faulty. The cost and responsibility of returning these goods to be born by the customer. Specific rules apply regarding refunds of delivery charges, giftwrapping and other services. When returning goods to us please enclose a letter with goods explaining the problem and provide your name and address, contact details and order number. When contacting us about returns, faulty goods etc please use email. Damaged or Faulty Goods In the event of Club 2000 Fishing Tackle Warehouse sending you a replacement for a damaged, defective or wrong item, you must return the item to Club 2000 Fishing Tackle Warehouse within 14 days of the product being received and all carriage will be paid.(Please check with us before returning any goods as we will only refund the basic postage charge). Club 2000 Fishing Tackle Warehouse reserves the right to charge the price of the replacement item to the payment card used for the original order if you do not return the original item to us within 14 days of the date on which Club 2000 Fishing Tackle Warehouse confirms we will issue a replacement. If you have a Question about faulty or damaged goods would you please email and you will get a reply, usually within an hour, ie Monday to Friday. If you have a product from us which is is faulty and it is out of our 30 day guarantee, but under guarntee with a Manufactor we will happily change it for you but the postage and packaging will be chargable to and from us Club 2000 Fishing Tackle Warehouse (please note on any exchange/refund you must be able to provide us Club 2000 Fishing Tackle Warehouse with proof of purchase ie order number to apply) When returning goods to us please enclose a letter giving us the following information, order number, contact details and reason for return. When contacting us about returns, damaged goods etc please use email. This returns policy does not affect your statutory rights.


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